:root {
  color-scheme: dark;
  font-family: Inter, system-ui, sans-serif;
  background: #06100f;
  color: #f4f8f6;
}

* { box-sizing: border-box; }
body { margin: 0; min-height: 100vh; background: radial-gradient(circle at 12% 12%, #103b34 0, transparent 35%), #06100f; }
.admin-loading { position: fixed; inset: 0; z-index: 30; display: grid; place-items: center; padding: 24px; background: rgba(3, 13, 12, .78); backdrop-filter: blur(9px); }
.admin-loading-card { display: flex; align-items: center; gap: 18px; width: min(430px, 100%); padding: 22px 24px; border: 1px solid #40736a; border-radius: 18px; background: #0b1b19f2; box-shadow: 0 24px 80px #0009; }
.admin-loading-card > div { display: grid; gap: 6px; min-width: 0; }
.admin-loading-card strong { color: #f4f8f6; font-size: 16px; }
.admin-loading-card span:last-child { color: #9cb2ac; font-size: 12px; line-height: 1.5; }
.admin-loading-spinner { flex: 0 0 auto; width: 30px; height: 30px; border: 3px solid #214a43; border-top-color: #75ead3; border-radius: 50%; animation: admin-spin .8s linear infinite; }
@keyframes admin-spin { to { transform: rotate(360deg); } }
header { position: sticky; top: 0; z-index: 4; display: flex; align-items: center; gap: 24px; padding: 18px clamp(20px, 5vw, 72px); border-bottom: 1px solid #24413c; background: #071311e8; backdrop-filter: blur(16px); }
header > a { color: #75ead3; text-decoration: none; }
header > div { flex: 1; }
small { font: 700 10px Consolas, monospace; letter-spacing: .14em; color: #75ead3; }
h1, h2 { margin: 3px 0 12px; }
h3 { margin: 3px 0 0; font-size: 17px; }
button { font: inherit; }
[data-claim], .review-reassign-form button, header button, nav button, .primary, #member-cancel, .edit-member, #add-profile, #cancel-profile, #organization-new, #organization-cancel, .edit-organization { border: 1px solid #40736a; border-radius: 10px; background: #102a25; color: #e9f8f4; padding: 10px 14px; cursor: pointer; }
button:disabled { cursor: wait; opacity: .6; }
.primary { background: #75ead3; color: #06201b; font-weight: 800; }
main { width: min(1180px, calc(100% - 32px)); margin: 28px auto 70px; }
#notice { min-height: 24px; color: #f1bd67; font-size: 13px; }
nav { display: flex; gap: 8px; margin: 8px 0 18px; }
nav button.active { background: #75ead3; color: #06201b; }
.panel { display: none; }
.panel.active { display: block; }
.metrics { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.metric, article, #profile-form, .member-form, #members { border: 1px solid #294c45; border-radius: 18px; background: #0b1b19e8; padding: 20px; box-shadow: 0 18px 50px #0004; }
.metric span { color: #9cb2ac; font-size: 12px; }
.metric strong { display: block; margin-top: 9px; font: 500 32px Georgia, serif; color: #adf7e7; }
.evaluation-heading { align-items: center; }
.evaluation-heading p { max-width: 720px; margin: -4px 0 0; color: #9cb2ac; line-height: 1.5; }
.evaluation-summary { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 14px; }
.evaluation-summary > div { display: grid; gap: 7px; min-height: 92px; padding: 18px; border: 1px solid #294c45; border-radius: 16px; background: #0b1b19e8; }
.evaluation-summary strong { color: #dffaf4; font-size: 18px; }
.evaluation-summary span { color: #9cb2ac; font-size: 12px; }
.evaluation-score strong { font: 500 34px Georgia, serif; }
.evaluation-score.passed { border-color: #40736a; }
.evaluation-score.failed { border-color: #8c534c; }
.evaluation-score.failed strong { color: #ffaaa5; }
.evaluation-categories { display: grid; grid-template-columns: repeat(5, 1fr); gap: 10px; margin-bottom: 18px; }
.evaluation-category { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 14px; border: 1px solid #294c45; border-radius: 12px; background: #071513; text-transform: capitalize; }
.evaluation-category span { color: #9cb2ac; font-size: 12px; }
.evaluation-category strong { color: #75ead3; }
.evaluation-category.failed strong { color: #ffaaa5; }
.evaluation-cases { display: grid; gap: 9px; }
.evaluation-case { border: 1px solid #294c45; border-radius: 13px; background: #0b1b19e8; overflow: hidden; }
.evaluation-case.failed { border-color: #8c534c; }
.evaluation-case summary { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 15px 17px; cursor: pointer; }
.evaluation-case summary > span { display: flex; align-items: center; gap: 11px; font-weight: 700; }
.evaluation-case summary b { color: #75ead3; font: 800 10px Consolas, monospace; letter-spacing: .08em; }
.evaluation-case.failed summary b { color: #ffaaa5; }
.evaluation-case summary small { color: #81968f; }
.evaluation-prompt { padding: 0 17px 14px; color: #dffaf4; font-size: 13px; }
.evaluation-check { display: grid; grid-template-columns: minmax(150px, .7fr) 1fr; gap: 18px; padding: 12px 17px; border-top: 1px solid #203b36; color: #b8cac5; font-size: 12px; }
.evaluation-check small { color: #81968f; font-family: Consolas, monospace; letter-spacing: 0; line-height: 1.55; overflow-wrap: anywhere; }
.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-top: 16px; }
.bar { display: grid; grid-template-columns: 130px 1fr 42px; align-items: center; gap: 10px; margin: 12px 0; font-size: 12px; }
.bar i { height: 8px; border-radius: 10px; background: #173d36; overflow: hidden; }
.bar i::after { content: ""; display: block; width: var(--w); height: 100%; background: #75ead3; }
.section-head { display: flex; justify-content: space-between; align-items: end; margin-bottom: 16px; }
.profile-toolbar { display: flex; align-items: center; gap: 10px; }
.profile-toolbar select { min-width: 260px; }
input, textarea, select { border: 1px solid #31584f; border-radius: 10px; background: #071513; color: #f4f8f6; padding: 11px; }
#profile-form label, .member-form > label:not(.check) { display: grid; gap: 7px; color: #b8cac5; font-size: 12px; }
#profile-form label { margin-bottom: 14px; }
textarea { width: 100%; resize: vertical; font-family: Consolas, monospace; }
[hidden] { display: none !important; }
.create-profile-note { display: grid; gap: 4px; margin-bottom: 18px; padding: 14px 16px; border: 1px solid #3d776c; border-radius: 12px; background: #12332d; color: #dffaf4; }
.create-profile-note span { color: #a8c9c1; font-size: 13px; }
.profile-basics label small { color: #81968f; font-family: inherit; font-weight: 500; letter-spacing: 0; }
.profile-footer { display: flex; align-items: end; gap: 28px; margin: 4px 0 18px; }
.profile-footer > label:first-child { display: grid; gap: 7px; color: #b8cac5; font-size: 12px; }
.profile-footer input[type="number"] { width: 140px; }
.profile-actions { display: flex; gap: 10px; }
.check { display: flex !important; align-items: center; gap: 8px; }
.access-heading p { max-width: 680px; margin: -4px 0 18px; color: #9cb2ac; }
.access-layout { display: grid; gap: 22px; }
.access-block { display: grid; gap: 14px; padding: 20px; border: 1px solid #294c45; border-radius: 18px; background: #081816b8; }
.access-block-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.organization-form { display: grid; grid-template-columns: minmax(220px, 1fr) minmax(180px, .8fr) 190px; align-items: end; gap: 16px; padding: 18px; border: 1px solid #294c45; border-radius: 16px; background: #0b1b19e8; }
.organization-form > label:not(.check) { display: grid; gap: 7px; color: #b8cac5; font-size: 12px; }
.organization-list { display: grid; gap: 10px; }
.organization-card { display: grid; grid-template-columns: minmax(180px, 1fr) minmax(220px, 1.4fr) auto auto; align-items: center; gap: 14px; padding: 14px 16px; border: 1px solid #294c45; border-radius: 13px; background: #071513; }
.organization-identity { display: flex; align-items: center; gap: 11px; min-width: 0; }
.organization-avatar { display: grid; flex: 0 0 38px; width: 38px; height: 38px; place-items: center; border: 1px solid #40736a; border-radius: 50%; background: #173a32; color: #a7f6e7; font: 800 12px Consolas, monospace; }
.organization-name { display: grid; gap: 3px; }
.organization-name strong { overflow-wrap: anywhere; }
.organization-name small { color: #81968f; font-family: Consolas, monospace; letter-spacing: .04em; }
.organization-agents { color: #b8cac5; font-size: 12px; line-height: 1.45; }
.member-form { display: grid; grid-template-columns: minmax(220px, 1fr) minmax(180px, .8fr) 170px 150px; align-items: end; gap: 16px; margin-bottom: 14px; }
.member-active { min-height: 42px; }
.member-agent-access { grid-column: 1 / -1; margin: 4px 0 0; padding: 16px; border: 1px solid #31584f; border-radius: 14px; }
.member-agent-access legend { padding: 0 8px; color: #b8cac5; font-size: 12px; font-weight: 700; }
.all-agents { display: flex; align-items: center; gap: 10px; margin-bottom: 14px; cursor: pointer; }
.all-agents span { display: grid; gap: 2px; }
.all-agents small { color: #81968f; letter-spacing: 0; font-family: inherit; font-weight: 500; }
.agent-options { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 10px; }
.agent-option { display: flex; align-items: flex-start; gap: 10px; min-height: 64px; padding: 12px; border: 1px solid #294c45; border-radius: 12px; background: #071513; cursor: pointer; }
.agent-option span { display: grid; gap: 3px; }
.agent-option small { color: #8da39d; letter-spacing: 0; font-family: inherit; font-weight: 500; }
.agent-option.disabled { opacity: .48; cursor: default; }
.member-actions { grid-column: 1 / -1; display: flex; gap: 10px; }
#members { overflow-x: auto; }
.member { display: grid; grid-template-columns: minmax(210px, 1.3fr) minmax(150px, .8fr) 110px minmax(190px, 1fr) 86px 70px; align-items: center; gap: 12px; min-width: 900px; padding: 14px 0; border-bottom: 1px solid #203b36; }
.member:last-child { border: 0; }
.member-email { overflow-wrap: anywhere; }
.member-agents { color: #b8cac5; font-size: 12px; line-height: 1.45; }
.badge { color: #75ead3; font: 700 11px Consolas, monospace; text-transform: uppercase; }
.badge.disabled { color: #d7a09a; }
.edit-member { padding: 7px 10px; font-size: 12px; }
.query-heading { align-items: start; }
.query-heading p { max-width: 720px; margin: -4px 0 0; color: #9cb2ac; line-height: 1.5; }
.query-filters { display: grid; grid-template-columns: minmax(220px, 1.5fr) repeat(4, minmax(130px, .7fr)) auto; align-items: end; gap: 12px; padding: 16px; border: 1px solid #294c45; border-radius: 16px; background: #0b1b19e8; }
.query-filters label { display: grid; gap: 7px; color: #b8cac5; font-size: 11px; }
.query-filters input, .query-filters select { width: 100%; }
.query-filters button, .query-summary button, .query-pagination button { border: 1px solid #40736a; border-radius: 10px; background: #102a25; color: #e9f8f4; padding: 11px 14px; cursor: pointer; }
.query-filters button { background: #75ead3; color: #06201b; font-weight: 800; }
.review-filters { display: flex; align-items: end; gap: 12px; max-width: 440px; margin-bottom: 16px; padding: 16px; border: 1px solid #294c45; border-radius: 16px; background: #0b1b19e8; }
.review-filters label, .review-status-form label { display: grid; flex: 1; gap: 7px; color: #b8cac5; font-size: 11px; }
.review-filters button { padding: 11px 14px; border: 0; border-radius: 10px; background: #75ead3; color: #06201b; font-weight: 800; cursor: pointer; }
.query-status.closed { color: #81968f !important; }
.query-status.in_progress { color: #75ead3 !important; }
.query-summary { display: flex; align-items: center; justify-content: space-between; min-height: 52px; color: #9cb2ac; font-size: 12px; }
.query-summary button { padding: 7px 10px; font-size: 11px; }
.query-list { overflow: hidden; border: 1px solid #294c45; border-radius: 18px; background: #0b1b19e8; box-shadow: 0 18px 50px #0004; }
.query-row { display: grid; grid-template-columns: minmax(0, 1fr) auto 28px; align-items: center; gap: 18px; width: 100%; padding: 18px 20px; border: 0; border-bottom: 1px solid #203b36; background: transparent; color: #f4f8f6; text-align: left; cursor: pointer; transition: background 160ms ease; }
.query-row:last-child { border-bottom: 0; }
.query-row:hover, .query-row:focus-visible { background: #12332d; outline: none; }
.query-row:focus-visible { box-shadow: inset 0 0 0 2px #75ead3; }
.query-row-main { display: grid; min-width: 0; gap: 8px; }
.query-row-main > strong { overflow: hidden; color: #edf7f4; font-size: 14px; font-weight: 600; line-height: 1.45; text-overflow: ellipsis; white-space: nowrap; }
.query-row-meta { display: flex; flex-wrap: wrap; gap: 6px 12px; color: #81968f; font: 600 10px Consolas, monospace; }
.query-row-meta b { color: #75ead3; text-transform: uppercase; }
.query-row-facts { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 7px; max-width: 290px; color: #9cb2ac; font-size: 10px; }
.query-row-facts > span { padding: 5px 8px; border: 1px solid #294c45; border-radius: 999px; white-space: nowrap; }
.query-status { color: #f1bd67 !important; }
.query-status.answered { color: #75ead3 !important; }
.query-status.failed { color: #ffaaa5 !important; }
.query-row-arrow { color: #75ead3; font-size: 20px; transition: transform 160ms ease; }
.query-row:hover .query-row-arrow { transform: translateX(3px); }
.query-empty { display: grid; place-items: center; gap: 7px; min-height: 220px; padding: 32px; color: #9cb2ac; text-align: center; }
.query-empty strong { color: #e9f8f4; }
.query-empty.error, .query-empty.error strong { color: #ffaaa5; }
.query-pagination { display: flex; align-items: center; justify-content: center; gap: 14px; margin-top: 16px; color: #9cb2ac; font-size: 12px; }
.query-drawer { position: fixed; inset: 0; z-index: 20; display: grid; grid-template-columns: 1fr minmax(420px, 620px); }
.query-drawer-backdrop { grid-column: 1 / -1; grid-row: 1; border: 0; background: #020908bd; cursor: pointer; backdrop-filter: blur(5px); }
.query-drawer aside { grid-column: 2; grid-row: 1; z-index: 1; overflow-y: auto; padding: 24px; border-left: 1px solid #31584f; background: #071311; box-shadow: -24px 0 70px #0009; }
.query-drawer-head { position: sticky; top: -24px; z-index: 2; display: flex; align-items: center; justify-content: space-between; margin: -24px -24px 22px; padding: 22px 24px 14px; border-bottom: 1px solid #24413c; background: #071311f2; backdrop-filter: blur(14px); }
.query-drawer-head h2 { margin-bottom: 0; }
.query-drawer-head button { width: 38px; height: 38px; border: 1px solid #40736a; border-radius: 50%; background: #102a25; color: #e9f8f4; font-size: 22px; cursor: pointer; }
.query-detail { display: grid; gap: 18px; }
.query-detail-meta { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.query-detail-meta > span, .query-detail-facts span { display: grid; gap: 5px; padding: 12px; border: 1px solid #294c45; border-radius: 12px; background: #0b1b19; }
.query-detail-meta strong { overflow-wrap: anywhere; font-size: 12px; }
.query-detail section { display: grid; gap: 8px; }
.query-copy { padding: 16px; border: 1px solid #31584f; border-radius: 14px; background: #0b1b19; color: #edf7f4; font-size: 14px; line-height: 1.65; overflow-wrap: anywhere; white-space: pre-wrap; }
.query-copy.muted { color: #81968f; }
.query-response { white-space: normal; }
.query-response p { margin: 0 0 12px; }
.query-response p:last-child { margin-bottom: 0; }
.query-response ul, .query-response ol { padding-left: 22px; }
.query-response a { color: inherit; text-decoration: underline; }
.query-response .vk-table-wrap { overflow-x: auto; }
.query-response table { border-collapse: collapse; width: 100%; }
.query-response th, .query-response td { padding: 8px; border: 1px solid #31584f; text-align: left; }
.query-error-detail .query-copy { border-color: #704a43; background: #2b1917; color: #ffaaa5; }
.query-detail-facts { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.query-detail-facts span { color: #81968f; font-size: 11px; }
.query-detail-facts strong { color: #dffaf4; }
.query-detail-loading { display: grid; place-items: center; min-height: 240px; color: #9cb2ac; }
.query-detail-loading.error { color: #ffaaa5; }
.review-status-form, .review-reassign-form { display: grid; gap: 12px; padding: 16px; border: 1px solid #31584f; border-radius: 14px; background: #0b1b19; }
.review-status-form button, .review-reassign-form button { padding: 11px 14px; }
[data-claim]:focus-visible, .review-reassign-form button:focus-visible { outline: 2px solid #75ead3; outline-offset: 3px; }
.review-reassign-form label { display: grid; gap: 7px; color: #b8cac5; font-size: 11px; }
.drawer-open { overflow: hidden; }

@media (max-width: 760px) {
  .metrics { grid-template-columns: 1fr 1fr; }
  .evaluation-summary { grid-template-columns: 1fr 1fr; }
  .evaluation-categories { grid-template-columns: 1fr 1fr; }
  .evaluation-check { grid-template-columns: 1fr; gap: 5px; }
  .grid { grid-template-columns: 1fr; }
  .section-head { align-items: stretch; flex-direction: column; gap: 10px; }
  .profile-toolbar { align-items: stretch; flex-direction: column; }
  .profile-toolbar select { min-width: 0; width: 100%; }
  .profile-footer { align-items: stretch; flex-direction: column; gap: 14px; }
  .member-form { grid-template-columns: 1fr; align-items: stretch; }
  .organization-form { grid-template-columns: 1fr; align-items: stretch; }
  .organization-card { grid-template-columns: 1fr; align-items: stretch; }
  .access-block-head { align-items: stretch; flex-direction: column; }
  .member-agent-access, .member-actions { grid-column: 1; }
  .agent-options { grid-template-columns: 1fr; }
  nav { overflow-x: auto; padding-bottom: 4px; }
  nav button { flex: 0 0 auto; }
  .query-filters { grid-template-columns: 1fr 1fr; }
  .query-filters label:first-child { grid-column: 1 / -1; }
  .query-filters button { grid-column: 1 / -1; }
  .query-row { grid-template-columns: minmax(0, 1fr) 22px; gap: 10px; }
  .query-row-main > strong { display: -webkit-box; white-space: normal; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
  .query-row-facts { grid-column: 1 / -1; grid-row: 2; justify-content: flex-start; max-width: none; }
  .query-row-arrow { grid-column: 2; grid-row: 1; }
  .query-drawer { grid-template-columns: 1fr; }
  .query-drawer aside { grid-column: 1; }
}

@media (prefers-reduced-motion: reduce) {
  .admin-loading-spinner { animation-duration: 1.8s; }
}
